Operator's FAQ
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What versions of In The Groove hardware are there?
In The Groove hardware comes in two versions:
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Dedicated Cabinet A brand-new In The Groove dance machine. Comes ready to play with In The Groove and top quality hardware produced by Andamiro (http://www.andamiro.com). |
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Conversion Kit This kit can be applied to existing dance cabinets. The conversion kit includes:
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How do I upgrade In The Groove software?
New versions of In The Groove software can upgrade any hardware version. An upgrade kit includes:
- a hard disk drive with new In The Groove software
- a new marquee to match the new software
To install the new In The Groove hard disk:
- remove the back panel to your cabinet.
- Disconnect all cabled plugged into the Boxor and slide out the Boxor unit.
- Unscrew the hard drive access panel on the top of the Boxor and disconnect the 2 cables running to the old hard drive.
- Unmount the old drive from the access panel and replace it with the new drive.
- Connect the two cables to the new hard drive and screw down the hard drive access panel.
- Slide the Boxor back into your cabinet and reconnect all cables.
Is there any way to transfer scores from one hard drive to the other?
Yes. The USB memory card hub must be plugged in and working. Here's how:
- Plug in the original ITG drive with the scores you want to save.
- Insert a USB pen drive.
- Go to the operator menu.
- Choose "Transfer Scores: Machine -> Memory Card". This saves the machine scores to the USB memory card.
- Plug in the new ITG hard drive.
- Insert the same USB memory card.
- Choose "Transfer Scores: Memory Card -> Machine".
How do I find the ITG serial number of my machine?
See our ITG serial number instructions.
How do I access the BIOS on my ITG machine?
The system BIOS is pre-configured, and is not user-servicable. With the exception of official upgrade patches, any alteration to the In The Groove software will void your warranty.
Does ITG work with bill acceptors?
Yes. Be sure to set your bill acceptor setting for "delay between pulses" to a value greater than 100ms. The ITG software requires that there be 50ms or more between pulses. Consult your bill acceptor manual for how to change your unit's settings.
With 5 volts up there on that USB port, is there an in-line fuse so that customers cannot cause a serious board malfunction?
Yes. The USB hub has over-current protection, so the most you'd need to replace is the USB hub.
Can music be brought in from the outside and played on the machine?
Yes. With Maching Update r21 and newer, players can bring in their own Custom Songs on a USB drive.
